What works in South Korea

South Korea has pursued systematic digital inclusion and AI-driven public service innovation across multiple sectors. The Digital Baeumteo programme trained 793,000 people in 2022 through 1,000+ community learning centres targeting older adults, people with disabilities and multicultural families, while dBrain+ integrated 63 government systems via AI for real-time fiscal risk assessment and treasury forecasting. Clova CareCall, deployed since 2021, reached approximately 50,000 isolated elderly citizens and achieved a 44.2% reduction in solitary deaths in participating municipalities. Additionally, South Korea's rolling gender representation plans raised female Grade-4-plus national civil servants from 15.6% to 30.8% between 2018 and 2023, exceeding the 2027 target ahead of schedule.