AI Job Hub — ILO's Skills-Matching Pilot for Bosnia and Herzegovina's Employment Counsellors

With support from the ILO Innovation Challenge Fund and the EU4Employment programme, the International Labour Organization began piloting an AI-driven 'Job Hub' in Bosnia and Herzegovina in 2025, presenting it publicly on 3 March 2026.

The tool automatically collects and harmonises real-time job advertisements from national and local job portals, then uses AI to map required skills to the EU's ESCO (European Skills, Competences, Qualifications and Occupations) taxonomy, including transversal and emerging skills outside standard classifications. It also scores each vacancy on job-quality indicators — contract stability, working hours, pay transparency, occupational safety and potential discrimination — and lets employment counsellors search and filter the continuously updated vacancy database by occupation, location, sector and quality dimension.

As of the March 2026 announcement, the initiative remains a single-country pilot: the ILO names no institution as the operating public employment service, and no figures are published on vacancies, counsellors or jobseekers using the tool, or on placement outcomes.

The EU has proposed funding a wider rollout to roughly 300 public-employment-service counsellors across Bosnia and Herzegovina, and the ILO has stated an ambition to extend the model across the Western Balkans, but neither expansion had occurred by the time of reporting.