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Good practice Imported

ICTSKILLS4ALL – EMPOWERING OLD CITIZENS FOR A DIGITAL WORLD

Portugal · Porto · Transnational · See the Portugal profile · See the Porto profile

Evidence: Descriptive / self-reported Top 80% 52/100 · Ask Evidence Copilot about this practice

ICTSkills4All – Empowering old citizens for a digital world aimed at fostering digital skills, self-confidence and online safety of adults aged 55 years and over who have minimal or no engagement with digital technology. In order to do so, the ICTSkills4All project wanted to deve

160 people
Older adults targeted for digital-skills training (2018-2020)

Details

Maturity
Discontinued
Promoter
University of Porto — website
Type
Policy
Status
Ended
Target groups
Elderly people
People reached
160
Period
2018-08-31 – 2020-08-30
Region (NUTS)
PT11
Keywords
digital skills, elderly, inter-generational, autonomy

Context

In our transforming society, a lack of digital skills in the elderly population is synonymous with social isolation, inability to access information and services including health services, loss of autonomy, and an increased sense of inadaptability.

Objectives

ICTSkills4All - Empowering old citizens for a digital world aimed at fostering digital skills, self-confidence and online safety of adults aged 55 years and over who have minimal or no engagement with digital technology, co-funded by the Erasmus+ Programme of the European Union.

Activities

The project developed an ICT Learning Programme comprising a dedicated online platform with information, training tools and resources, plus face-to-face support using inter-generational (university students helping the elderly) and peer-to-peer (elderly with digital skills assisting those without) approaches, piloted in four partner countries: Portugal, the UK, Latvia and Poland. In each pilot country, two pilot groups were run - one testing each methodology - each involving 20 older adults, plus 5 teenagers per group in the inter-generational pilots and 5 more digitally skilled older adults per group in the peer-to-peer pilots.

Results

The short-term impact goal was to train at least 160 elder adults without digital skills.

Conclusions

ICTSkills4All aimed to explore and test innovative practices and effective approaches for educational programme design and delivery to support digital-skills acquisition among 55+ citizens with limited or no digital knowledge. No formal evaluation was conducted to determine which methodology (inter-generational vs peer-to-peer) performed better.

Implementation

Indicative cost
Low (< €50k) — Co-funded by the Erasmus+ Programme of the European Union; small-scale transnational pilot across four countries.
Time to results
Short (< 1 year) — Ran from 31 August 2018 to 30 August 2020; current status recorded as ended.
Staffing & skills
University of Porto, Portugal - project coordinator, HIPOKAMP, Poland, Cybermoor Services, United Kingdom, Rigas Aktivo Senioru Alianse, Latvia, ALL DIGITAL, Belgium

Conditions for success

  • Testing two distinct delivery methodologies (inter-generational and peer-to-peer) in parallel across four countries allowed comparison of approaches within a single project
  • Combination of a self-access online platform with face-to-face support addressed both moderately and severely digitally excluded older adults

Common failure modes

  • No formal evaluation was conducted, so it is not documented which methodology (inter-generational vs peer-to-peer) was more effective
  • Project ended in 2020 with current status recorded as ended, and no evidence found of continuation or scale-up

Where it fits

Governance type
transnational EU-funded consortium (universities, NGOs, seniors' associations)
Scale
transnational (Portugal, UK, Latvia, Poland)
Income level
mixed high/upper-middle-income (EU member states)

Commonly funded by

ESF+ — European Social Fund Plus

Indicative funding routes for practices of this type — always check each programme's current calls and eligibility rules.

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Data sources

Where this practice's information was retrieved from, and when.

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