Good practice Imported

Toolkit to Teach Library Users How to Use Skype

Poland · Warsaw · National · See the Poland profile

This good practice supports telecenters in leading events to attract new users or teach current library users a new skill on their public access computers. This particular scenario is focused on leading an event to help senior citizens learn to use Skype to stay in touch with lov

>60%

2011 meeting participants aged 55+ (2011)

Toolkit to Teach Library Users How to Use Skype

Details

Maturity: Established
Promoter: Information Society Development Foundation (FRSI) — website
Type: Service
Status: Ongoing
Target groups: Elderly people
People reached: 3000
Period: 2011-01-01
Region (NUTS): PL91
Keywords: senior citizens, e-inclusion, Skype, basic computer and internet skills

Context

Developed for Poland's Get Online Week 2011 campaign by the Information Society Development Foundation (FRSI), this toolkit helps telecentres run events teaching senior citizens to use Skype to stay in touch with family, alongside broader public-access-computer skills scenarios.

Results

Over 60% of 2011 meeting participants were over 55 years of age, predominantly pensioners, retirees, public officers and unemployed people, and reported increased internet access and Skype use for communication.

Implementation

Implementation detail (cost, timeline, staffing, conditions for success) is not yet available for this practice.

Commonly funded by

Philanthropic / foundation funding

Indicative funding routes for practices of this type — always check each programme's current calls and eligibility rules.

Do you run this practice? Claim it — verified implementers get a public contact pathway and can propose corrections.

Data sources

Where this practice's information was retrieved from, and when.

MEDICI / Digital Inclusion Atlas — accessed 2026-06-14
Practice website — accessed 2026-06-14

Attachments

Source image

Quality score: 72/100

How is this calculated?

Evidence: Descriptive / self-reported

Top 50% in this catalogue (610 scored practices)

Scores cluster high, so position within the catalogue is often more telling than the number alone.

Evaluation

Evaluated by MEDICI consortium

Score profile — the dimensions behind the score — how it's computed

Innovation level3/5

How novel the approach is, from the source innovation rating (graded 0–5).

Sustainability (ongoing)1/1

Whether the initiative is still ongoing rather than ended.

Evaluation evidence0/1

Whether a substantive evaluation of the initiative exists.

Demonstrated reach1/1

Whether the initiative reached a measurable number of people.

Documented learning1/1

Whether transferable lessons learned are documented.

Cite this

Evidoria. Toolkit to Teach Library Users How to Use Skype. Persistent ID: 8f538f2a-50c7-48d2-9fa0-f9a2c1a59df1.

Export as decision brief (PDF)

Similar practices you may find useful

★ 76

Libraries for a new age

Croatia

Activity: As a part of the cross-border project, 8 libraries in Serbia and Croatia received adequate ICT equipment. In addition, …

★ 72