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Good practice Imported

Turkey's Law No. 6284 and the ALO 183 Hotline — Rising Protection Orders, Persistent Enforcement Gaps

Türkiye · Ankara · See the Türkiye profile · See the Ankara profile

Evidence: Observational / pre–post Top 71% 48/100 · Ask Evidence Copilot about this practice

Since 2012, Turkey's Law No. 6284 lets courts and police issue rapid protection and preventive orders for domestic-violence survivors, backed by the 24/7 ALO 183 hotline. Orders have surged, but femicide monitoring shows enforcement gaps persist over a decade on.

139,218 orders
Preventive orders issued (2016)
272,870 orders
Preventive orders issued (2021)
1,801 orders
Protective orders issued (2016)
10,401 orders
Protective orders issued (2021)
38 of 307 women
Women killed in 2021 who held an active protective order at time of death (2021)
394 women
Women killed (femicide monitor) (2024)
Turkey's Law No. 6284 and the ALO 183 Hotline — Rising Protection Orders, Persistent Enforcement Gaps

Details

Maturity
Established
Promoter
Ministry of Justice / ALO 183 Social Support Line, Ministry of Family and Social Services
Period
2012–present
Region (NUTS)
TR51
Keywords
justice, gender-based violence, law enforcement, social services

Context

Turkey's Law No. 6284 on the Protection of Family and Prevention of Violence against Women (2012) empowers police, prosecutors and courts to issue preventive orders against perpetrators and protective orders for survivors, for up to six months, drawing partly on the Council of Europe's Istanbul Convention framework. The 24/7 ALO 183 social-support hotline, run by the Ministry of Family and Social Services, is one of the law's main access points.

Objectives

Provide rapid legal protection mechanisms and a support hotline for domestic-violence survivors.

Activities

Courts and police issue preventive and protective orders; the ALO 183 hotline takes reports of violence and coordinates protection-order requests. UN Women partnered with the Ministry of Justice (2022-2023) to produce an implementation guide for judges and prosecutors aimed at closing enforcement gaps.

Results

Justice Ministry data cited by Human Rights Watch shows preventive orders climbing from 139,218 in 2016 to 272,870 in 2021, and protective orders from 1,801 to 10,401 over the same period. However, Human Rights Watch's 2022 report documents courts routinely failing to sanction breaches, and records that of 307 women killed in 2021, 38 held an active protective order at the time of their death. The civil-society femicide monitor 'We Will Stop Femicide' recorded 394 women killed in 2024, the highest annual total since tracking began, even as Turkey withdrew from the Istanbul Convention in 2021 under political pressure to weaken the law.

Conclusions

A case where a well-designed legal instrument exists and is heavily used, but has not yet delivered the protective outcome it was built for -- a caution against equating order volume with survivor safety.

Implementation
Indicative cost
Medium (€50k–€500k) — No independent cost-effectiveness or budget data is published for the order system or the hotline.
Time to results
Long (> 3 years) — In force since 2012 (13+ years); order volumes have grown steadily but femicide monitoring shows no corresponding reduction in killings, indicating current enforcement design has not closed the gap even over a long implementation horizon.
Staffing & skills
Police, prosecutors and courts (issuing and enforcing orders), ALO 183 hotline staff (Ministry of Family and Social Services), UN Women and Ministry of Justice (2022-2023 implementation-guide project training judges and prosecutors)

Conditions for success

  • Consistent judicial sanctioning of order breaches
  • Adequate shelter capacity for survivors
  • Sustained political commitment to international protection frameworks

Common failure modes

  • Courts routinely fail to sanction breaches of protective orders (Human Rights Watch, 2022)
  • Turkey's 2021 withdrawal from the Istanbul Convention undercuts the law's underpinning framework
  • A record femicide count (394 in 2024) persisted despite record order volumes, showing the mechanism is not preventing fatal violence

Where it fits

Governance type
national law and hotline, multi-agency (justice and social services)
Scale
national
Income level
upper-middle-income

Commonly funded by

National / regional programmes

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Data sources

Where this practice's information was retrieved from, and when.

Attachments

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