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Catalogue: AI in the Public Sector clear

This selection at a glance

13
matching practices
0%
strong evidence, of 11 assessed

Evidence mix

Observational / pre–post 3
Descriptive / self-reported 8

2 practices not yet assessed for evidence strength.

Most practices in: Portugal (13)

Results

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SelectTitleEvidenceStandingTypeLocationScale
Linha Cascais — Portugal's First Municipal Contact Line to Win an Independently Audited Quality Seal After Automating 25,000 AI-Scheduled Requests Evidence: Descriptive / self-reported Top 46% 60/100 Good practice Cascais, Portugal —
AI-Powered Semantic Triage for IT Support Tickets — Madeira's Regional Informatics Directorate Evidence: Observational / pre–post Top 46% 60/100 Good practice Funchal, Portugal —
Abono de Família Automático — Portugal's Algorithmic Auto-Enrolment for Child Family Allowance Evidence: Observational / pre–post Top 46% 60/100 Good practice Lisbon, Portugal —
AMÁLIA — Portugal's Open-Source Large Language Model for European Portuguese Evidence: Descriptive / self-reported Top 46% 60/100 Good practice Lisbon, Portugal —
AMA virtual assistant — Portugal's AI chatbot for public services Evidence: Observational / pre–post Top 46% 60/100 Good practice Lisbon, Portugal —
Portugal's Tribunal de Contas — a Machine-Learning Risk Model to Target Public-Procurement Audits Evidence: Descriptive / self-reported Top 62% 53/100 Good practice Lisbon, Portugal —
Zonas Livres Tecnológicas — Portugal's Cross-Sector Regulatory Sandbox Regime, With an AI and Autonomous-Systems Zone in Aveiro Not assessed Top 74% 47/100 Good practice Aveiro, Portugal —
Portugal Pilots AI-Assisted Urban Licensing in Coimbra Ahead of a Nationwide Electronic-Licensing Law Evidence: Descriptive / self-reported Top 89% 33/100 Good practice Coimbra, Portugal —
Portimão's AI Document-Validation Module for Building Permits — A July 2026 Rollout Aimed at a 7-in-10 Amendment Problem, Not Yet Evaluated Not assessed Top 94% 27/100 Good practice Portimão, Portugal —
AI4IA — Portugal's NOVA IMS and PlanAPP Prototype for Automated Legislative Impact Assessment Evidence: Descriptive / self-reported Top 94% 27/100 Good practice Lisbon, Portugal —
PIGR — Portugal's Social Security Launches an AI Platform to Flag Fraud Risk Before It Happens Evidence: Descriptive / self-reported Top 94% 27/100 Good practice Lisbon, Portugal —
CLARA — Portugal's AIMA Tries AI to Clear a 400,000-Email Backlog Handled by Six Staff Evidence: Descriptive / self-reported Top 100% 13/100 Good practice Lisbon, Portugal —
Voicebot 112 — Portugal's Cancelled AI Emergency-Call Pilot and What Its Failure Revealed Evidence: Descriptive / self-reported Top 100% 13/100 Good practice Lisbon, Portugal —