Catalogue: AI in the Public Sector clear
Austria's Predictive Analytics Competence Centre (PACC) uses machine learning to screen millions of tax cases for fraud. In 2023 it analysed 6.5M …
New Zealand's Inland Revenue uses ML to screen 3+ million tax returns for compliance risk. In H1 2024 this drove a 50% …
South Korea's Clova CareCall places AI-driven phone check-ins with ~50,000 isolated elderly across 150+ institutions. Peer-reviewed studies show depression improvements and a …
Canada Revenue Agency uses ML and AI-powered analytics to detect unwarranted GST/HST refund claims. Since 2017–18, over C$1.1 billion in carousel-scheme fraud …
England's Resource Allocation System converts a standardised needs questionnaire into a personal care budget; the UK Supreme Court upheld its use in …
Mexico's electoral authority launched Inés, a WhatsApp AI assistant letting citizens submit suspicious election content for expert fact-checking; in 2026 the INE …
Since 15 Dec 2025, Australia's DTA requires every non-corporate Commonwealth agency to screen new AI use cases via a 12-section impact assessment …
Dallas mounted 100 AI cameras on 50 sanitation trucks under a $2.556 million, three-year contract with City Detect Inc. to scan neighbourhoods …
Singapore's water agency PUB paired acoustic leak sensors with digital-twin and machine-learning analytics, scaling from a 2017 pilot on 70 km of …
Germany's Federal Statistical Office trained a machine-learning model to improve the accuracy of mandatory compliance-cost ('Erfüllungsaufwand') estimates for draft regulations under the …
An IMF-assisted nowcasting model gives Kenya's central bank weekly-updated GDP growth estimates from mobile-money, electricity, trade and remittance data, cutting the usual …
In a 2023–24 operational pilot ordered under a presidential AI directive, CISA compared AI/LLM-based vulnerability-detection tools against its existing methods on real …
Spain's Labour Inspectorate cross-references tax, payroll and contract data to flag suspected fraud, driving warning letters and automated infractions — with real …
Taiwan's vTaiwan feeds the open-source Pol.is machine-learning engine into the government's Join platform, mapping citizen opinions into consensus statements across 26+ national …
Guyana's police and e-government agency deployed camera-based speed/seatbelt detection with automated e-ticketing, later adding AI video analytics and a mobile enforcement unit; …
Poland's Ministry of Digital Affairs piloted ExtrAct, an AI tool by the IDEAS institute that reads notarial deeds for municipal officials. Tested …
The UK's Algorithmic Transparency Recording Standard requires public bodies to publish a standard record per algorithmic tool. Only 23 records existed by …
Sweden's Social Insurance Agency scored applicants' fraud risk by algorithm from 2013. A 2024 Lighthouse Reports probe found it overselected women and …
After a 10-month, 115-staff needs assessment identifying 279 AI use cases, Bologna's council approved an AI governance model in Dec 2025 and …
Malaysia's science ministry launched a national AI Sandbox under NTIS with MRANTI and NVIDIA in April 2024, targeting 900 AI startups and …
38 Winterthur residents drawn by lot allocated CHF 378,901 to 43 of 121 cultural applications in March 2025 using Komitee Equal Shares, …
The UK Health Security Agency piloted ML models forecasting NHS 111 calls and A&E bronchiolitis attendances up to 28 days ahead during …
TraceMap uses AI to cross-reference the EU's existing RASFF and TRACES food-safety databases so all 27 member states can trace contamination and …
Argentina's Ministry of Justice and SAIJ piloted generative AI across the judiciary: 5,000 court staff rated it 81% positive, and identifying grounds …
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