Topic: Digital government & service delivery clear · back to the knowledge map
Saudi Ministry of Interior and SDAIA deploy Baseer (tracking 1M+ pilgrims/day via computer vision) and the biometric Makkah Route Initiative across 11 …
Since 2014 Denmark’s Skattestyrelsen has run a real-time ML system flagging suspicious VAT refund claims; it reports ~70% accuracy, is now integrated …
Portugal's AMA launched an AI chatbot on ePortugal.gov.pt in May 2023. By December 2023, 23,780 conversations (101/day) and a 10% rise in …
From 2022, Australia's ATO deployed ML to detect a large-scale GST refund fraud scheme: 57,000+ alleged offenders identified, A$2.7 billion in additional …
A US$37.5m World Bank-backed programme (US$30m IDA grant plus US$7.5m private capital) is building climate-resilient internet, digital government and digital-skills training across …
Chile's Judiciary built 'Justa,' an OpenAI-based tool that transcribes court hearings, drafts minutes and proposes rulings for uncontested cases. After winning OpenAI's …
Hong Kong's Digital Policy Office and the HKGAI research centre built HKPilot (document drafting/translation) and HKMeeting (AI minute-taking) for civil servants: participation …
Chile's Municipality of Renca launched Rencat, a 24/7 AI virtual assistant built by Argentine vendor BotMaker (creator of Buenos Aires' Boti), reaching …
In an April 2025 Staff Memo, Riksbank economists found random-forest and neural-network models measurably outperformed Sweden's traditional time-series forecasts for GDP and …
Bolivia's Ministry of Economy, backed by a US$100,000 IDB grant, built 'Lab-IA' for machine-learning nowcasting; a published study narrowed the country's GDP-reporting …
Peru's planning body CEPLAN now uses AI to help draft technical foresight briefs for its National Foresight Observatory, under mandatory human review; …
Malta's servizz.gov agency runs a bilingual AI chatbot that logged about 40,000 users in its first eight months; folded in June 2026 …
Open full copilot Grounded in cited practices — always check the sources.
