Browse practices
Topic: Digital government & service delivery clear · back to the knowledge map
This selection at a glance
225
matching practices
3%
strong evidence, of 227 assessed
Evidence mix
-2 practices not yet assessed for evidence strength.
Most practices in: United Kingdom (10) · United States of America (9) · Singapore (7)
Results
| Select | Title | Evidence | Standing | Type | Location | Scale |
|---|---|---|---|---|---|---|
| ScamShield – AI-Powered National Scam Prevention Platform | Evidence: Descriptive / self-reported | Top 10% 96/100 | Good practice | Singapore, Singapore | — | |
| Australia's Whole-of-Government Microsoft 365 Copilot Trial | Evidence: Descriptive / self-reported | Top 1% 93/100 | Good practice | Canberra, Australia | — | |
| Swiss Pathogen Surveillance Platform (SPSP) — AI-Powered National Genomic Epidemic Surveillance | Evidence: Descriptive / self-reported | Top 1% 93/100 | Good practice | Lausanne, Switzerland | — | |
| ASAN Xidmet — One-Stop Digital Public Service Centres | Evidence: Observational / pre–post | Top 24% 92/100 | Good practice | Baku, Azerbaijan | — | |
| Tonga–Fiji Submarine Cable & TongaPass Digital ID Programme | Evidence: Observational / pre–post | Top 24% 92/100 | Good practice | Nuku'alofa, Tonga | — | |
| Suriname e-ID — National Digital Identity Card | Evidence: Observational / pre–post | Top 30% 88/100 | Good practice | Paramaribo, Suriname | — | |
| Jordan Youth, Technology, and Jobs (YTJ) Project | Evidence: Descriptive / self-reported | Top 30% 88/100 | Good practice | Amman, Jordan | — | |
| DFROG — De Nederlandsche Bank's Machine-Learning-Tested Nowcasting Model for GDP Growth | Evidence: Quasi-experimental | Top 6% 87/100 | Good practice | Amsterdam, Netherlands | — | |
| GOV.UK Chat — the UK Government's Generative-AI Assistant for Citizen Guidance | Evidence: Observational / pre–post | Top 6% 87/100 | Good practice | London, United Kingdom | — | |
| Consult — UK Government's AI Tool for Analysing Public Consultation Responses | Evidence: Quasi-experimental | Top 6% 87/100 | Good practice | London, United Kingdom | — | |
| LitAI State Data Lake — Lithuania's national AI-powered government data platform | Evidence: Observational / pre–post | Top 6% 87/100 | Good practice | Vilnius, Lithuania | — | |
| Korea dBrain+ — AI-enhanced national public financial management system for fiscal risk and treasury forecasting | Evidence: Descriptive / self-reported | Top 6% 87/100 | Good practice | Sejong, South Korea | — | |
| Malaysia National Fraud Portal — AI-powered real-time anti-scam network for financial intelligence | Evidence: Observational / pre–post | Top 6% 87/100 | Good practice | Kuala Lumpur, Malaysia | — | |
| Revenue REAP — Ireland's AI risk engine for human-supervised tax-compliance targeting | Evidence: Observational / pre–post | Top 6% 87/100 | Good practice | Dublin, Ireland | — | |
| vTaiwan — Taiwan's AI-assisted public deliberation platform for policy-making | Evidence: Descriptive / self-reported | Top 6% 87/100 | Good practice | Taipei, Taiwan | — | |
| Algorithmic Transparency Recording Standard (UK) | Evidence: Observational / pre–post | Top 6% 87/100 | Good practice | London, United Kingdom | — | |
| Pair — Singapore's generative-AI assistant for public officers | Evidence: Descriptive / self-reported | Top 6% 87/100 | Good practice | Singapore, Singapore | — | |
| Bürokratt — Estonia's national AI assistant for public services | Evidence: Descriptive / self-reported | Top 6% 87/100 | Good practice | Tallinn, Estonia | — | |
| Food Inflation Nowcasting with Web-Scraped Prices — Narodowy Bank Polski's Big-Data Model for Real-Time CPI Estimates | Evidence: Observational / pre–post | Top 12% 80/100 | Good practice | Warsaw, Poland | — | |
| Chatico — Bogotá's AI-Powered Omnichannel Virtual Assistant for Citizen Participation and Services | Evidence: Descriptive / self-reported | Top 12% 80/100 | Good practice | Bogotá, Colombia | — | |
| IremboGov AI Chatbot — Rwanda's Trilingual Virtual Assistant for the National Digital Services Platform | Evidence: Observational / pre–post | Top 12% 80/100 | Good practice | Kigali, Rwanda | — | |
| Overheidsbrede Monitor Generatieve AI — the Netherlands' Government-Wide Tracker of GenAI Use by Civil Servants | Evidence: Observational / pre–post | Top 12% 80/100 | Good practice | The Hague, Netherlands | — | |
| BHASHINI — India's AI Multilingual Translation Mission for Government Service Access | Evidence: Descriptive / self-reported | Top 12% 80/100 | Good practice | New Delhi, India | — | |
| Proactive AI-Driven Benefit Assignment — Azerbaijan's State Social Protection Fund System | Evidence: Observational / pre–post | Top 12% 80/100 | Good practice | Baku, Azerbaijan | — |