UWV has screened unemployment-benefit claims with a risk-scoring algorithm since 2022. The Netherlands Court of Audit's 2025 review found flagged cases yield …
Amsterdam, Netherlands
Good practice
Evidence: Observational / pre–post
Top 65%53/100
Colombia's DANE, World Data Lab and PARIS21 combined satellite day/night imagery with ML to raise poverty-estimate granularity from 1,123 to 78,000 data …
Bogotá, Colombia
Good practice
Evidence: Descriptive / self-reported
Top 65%53/100
Taiwan's Ministry of Digital Affairs used the open-source LLM tool Talk to the City to cluster public opinions from AI-policy 'Alignment Assemblies,' …
Taipei, Taiwan
Good practice
Evidence: Descriptive / self-reported
Top 65%53/100
Geoscience Australia is rolling out a natural-language AI assistant inside the Digital Atlas, which launched in 2024, holds 330+ curated national datasets …
Canberra, Australia
Good practice
Evidence: Quasi-experimental
Top 65%53/100
HomeDOCtor gives Slovenian citizens 24/7 AI primary-care guidance grounded in national protocols. In peer-reviewed testing it scored 90.7% on national medical-exam questions …
Moldova's Integrity Authority runs e-Integritate, which cross-checks officials' asset declarations against state registers and picks cases for in-depth control by risk criteria …
Armenia's Corruption Prevention Commission uses AI to scrutinize its World Bank-funded Electronic Platform for Declarations, launched Feb 2023, with 31,579 registered users …
Yerevan, Armenia
Good practice
Evidence: Descriptive / self-reported
Top 65%53/100
Bulgaria's Ministry of Innovation and Digital Transformation launched SIGMA, a free, AI-assisted platform giving citizens real-time search over 193,019 public contracts worth …
Sofia, Bulgaria
Good practice
Evidence: Descriptive / self-reported
Top 65%53/100
India's National Statistics Office launched a beta Model Context Protocol server on 6 February 2026, letting AI tools query official statistics directly. …
New Delhi, India
Good practice
Evidence: Descriptive / self-reported
Top 65%53/100
Romania's Environment Ministry piloted Google Vertex AI on its SUMAL 2.0 timber-permit system, scanning 400,000 monthly permits and 1.6M photos in three …
Bucharest, Romania
Good practice
Evidence: Descriptive / self-reported
Top 65%53/100
Greek non-profit Schema Labs' OpenCouncil uses OpenAI Whisper to transcribe, summarise and index municipal council meetings, alerting residents by neighbourhood. Live in …
Chania, Greece
Good practice
Evidence: Descriptive / self-reported
Top 65%53/100
Facing its seasonal loan-application rush, Iceland's student loan agency built Lína, an Icelandic-language AI chatbot, in four weeks. By its 2021 annual …
Reykjavik, Iceland
Good practice
Evidence: Descriptive / self-reported
Top 65%53/100
The World Bank's GRAS tool has screened Brazilian public spending since a November 2023 pilot across federal, state and municipal levels, identifying …
Norway's national open-data catalogue, data.norge.no (run by Digdir), added an AI-powered natural-language search built on Google Vertex AI, letting users ask questions …
Chile's Judiciary built 'Justa,' an OpenAI-based tool that transcribes court hearings, drafts minutes and proposes rulings for uncontested cases. After winning OpenAI's …
Mulchén, Chile
Good practice
Evidence: Descriptive / self-reported
Top 65%53/100
Hong Kong's Digital Policy Office and the HKGAI research centre built HKPilot (document drafting/translation) and HKMeeting (AI minute-taking) for civil servants: participation …