Catalogue: AI in the Public Sector clear
Portugal's supreme audit institution built a 37-indicator ML risk model to target procurement audits, developed with NOVA IMS, EU funding and OECD …
Spain's BOSCO app decides eligibility for the electricity 'bono social' subsidy; after Civio proved it wrongly denied eligible applicants and the government …
Immigration New Zealand's NZ$62.4m Microsoft Dynamics 365 platform, built to automate visa case processing, instead produced 550+ logged defects by late 2022 …
Trinidad and Tobago's MPAAI issued 550 ChatGPT/Grammarly Enterprise licenses to civil servants and reports a self-measured 75% productivity gain; it then joined …
Mauritius' Central Informatics Bureau runs DIVA, an AI chatbot answering citizen queries for eight ministries via web, WhatsApp and app in English, …
Singapore's Ministry of Manpower used data analytics to flag high-risk construction firms for inspection: 600 firms flagged in 2019 had a 90% …
Serbia's eGovernment Office reports 357,000+ conversations and 77% satisfaction on its eUprava AI assistant, and in July 2026 launched 'Radoslav', a fifth …
Since December 2024 Brazil's Receita Federal has fed Guarulhos Airport's X-ray feed into Google's Gemini model, flagging suspect baggage and parcels in …
Singapore's Department of Statistics built SANDRA, an AI chatbot letting the public query ~2,400 SingStat data tables from 70 agencies in plain …
Ghana's Ministry of Communication, Digital Technology and Innovations partnered with UNESCO and the EU to train 240 civil servants as AI-literacy trainers …
Singapore's IMDA and AI Verify Foundation launched a Generative AI Evaluation Sandbox on 31 October 2023, with 16 organisations — Google, Microsoft, …
Bangladesh's a2i unit added an AI layer, Smart Sathi, to its national 333 helpline in October 2023. The helpline logged 84 million …
Mongolia's Ministry of Economy and Development embedded an AI assistant, 'AI Туслах', in its planning platform, helping planners across 39 ministries define …
Under a March 2025 UNDP–Intel MoU, Lesotho set up 40 Digital Skills Learning Labs and trained 40 community 'Digital Ambassadors' using low-connectivity, …
In November 2025, UNDP and Intel trained about 70 Liberian government officials in a five-day 'AI Sprint' on AI regulation, everyday government …
Operating at FinCEN since March 1993, the rule-based FAIS system linked cash-transaction reports to surface money-laundering leads: over 400 investigative reports covering …
Built by RISA with NISR, AIMS Rwanda and Cenfri, Rwanda's Policy Navigator uses retrieval-augmented generation to answer questions on government policy from …
Angola's tax authority AGT used AI to cross-reference e-invoices and import records, flagging 15,000 of ~40,000 firms that filed zero-revenue returns despite …
UIDAI's new 'Invisible Shield' AI system matches fingerprint, face and iris data against India's 1.3-billion-record Aadhaar database to catch duplicate enrolments. Rolled …
China's IP office built a national AI system for patent search, translation and document comparison, live since January 2023 and expanded in …
Rwanda launched Geo-Hub, a machine-learning platform combining satellite imagery and field data to map crop area and climate stress, piloted in four …
Norway's Digdir agency and the NORA.ai network launched a public catalogue of public-sector AI projects in March 2023, reaching 150+ entries so …
Panama's government innovation agency AIG says it used AI-assisted development to build the digital fuel-subsidy platform in three weeks for $45,000, versus …
Kazakhstan's eOtinish platform processed over 5 million citizen and business appeals in 2025 (up ~1 million on 2024); NITEC has layered AI …
Open full copilot Grounded in cited practices — always check the sources.
