North Macedonia's Moj Termin appointment system, running since 2012, cut hospital waiting-list admin but remains hard for elderly, marginalised women to use …
Greece's Ministry of Digital Governance compared three EU-mandated monitoring cycles (2021–2024) covering 404 to 451 public-sector sites and apps. Up to 90% …
Estonia's regulator TTJA ran three annual cycles of EU-mandated web accessibility monitoring across 102–116 public-sector sites. In-depth audits show non-conformity falling from …
Launched in 2021, India's e-Shram portal has registered over 310 million informal workers into a national database, but independent reviews find only …
In 2025 the FTC fined accessibility-overlay vendor accessiBe $1M for falsely claiming its AI widget made websites WCAG-compliant, and for disguising paid …
Slovenia's accessibility inspectorate carried out 468 inspections in 2022–2024 but states in its own report that understaffing forced it to stop each …
The Philippines' DICT mandated WCAG 2.0 for all government websites in 2017; a 2025 peer-reviewed audit of national agencies found average accessibility …
Bhutan's GovTech Agency built a blockchain-based, self-sovereign digital ID reaching over 230,000 users and 234,568 foundational credentials by March 2025 — about …
Thimphu, Bhutan
Good practice
Evidence: Descriptive / self-reported
Top 32%80/100
Zimbabwean NGO Kubatana built a free, do-it-yourself interactive voice response toolkit so any community group could run phone-based information services for non-literate …
MEDA's GROW project gave Amplio's audio-only 'Talking Book' devices, designed with non-literate users, to 662 women's farming groups in Ghana's Upper West …
In Wewak and Maprik, East Sepik Province, a tablet-based biometric ID pilot let village chiefs vouch for undocumented residents, enrolling 2,548 people …
Sony spent five years co-designing the Access controller with AbleGamers, Stack-Up and SpecialEffect and disabled gamers themselves, producing a modular, table- or …
Israeli company Voiceitt built an AI speech-recognition engine trained on atypical and dysarthric speech, letting people with severe speech impairments control Amazon …
Serbian startup SignAvatar deployed 'TransportSign' at Belgrade's Central Railway Station, using AI to convert real-time public-transport announcements into sign-language avatar video and …