Topic: AI in public services clear · back to the knowledge map
Chile's Chamber of Deputies built CAMINAR, a four-part generative-AI suite for bill drafting, transcription and regulatory-impact review, using closed authorised legal databases …
Weekly Copilot Chat use by 15,000+ Ontario public servants saved nearly 3 hours/week each, but the province's Auditor General found the sanctioned …
On 6 July 2026 Luxembourg added an AI chatbot to MyGuichet.lu, guiding citizens through 2,000 procedures in any language, 24/7, without personal-data …
Andalusia's regional government launched JuntaGPT, an internal generative-AI assistant giving up to 240,000 public employees access to a Gemma 3-based tool covering …
Mauritius's Ministry of ICT and Innovation launched MAIA+, a ChatGPT-based virtual assistant letting citizens download certificates, book appointments and track service tickets …
Since 2019 Norway's Storting has built StorSak, a digital value-chain replacing paper case handling; in 2025 it began piloting a machine-learning module …
South Korea's National Assembly deployed an on-premises generative-AI platform built by Samsung SDS — combining a custom LLM, retrieval-augmented generation and bill/clause-recommendation …
Mukhlisa is Uzbekistan's AI voice assistant on the my.gov.uz portal, processing requests across 761 government service types in Uzbek, Russian and English. …
Diella is an AI-powered avatar integrated into Albania's e-Albania portal, handling natural-language queries across 1,253 government services. By 2025 it had processed …
Slovakia's Financial Administration deployed TAXANA (taxpayer chatbot, 2018), eKasa (real-time POS risk-scoring) and AIS-R (ML audit-selection) since 2012; eKasa data-sharing was ruled …
Turkey's VDK launched KURGAN on 1 October 2025 — an ML system scanning e-invoices, ledgers, and banking records across 13 anomaly criteria. …
NECTEC/NESDC's TPMAP integrates 36M records across 77 provinces to map multidimensional poverty and direct social welfare to sub-district level. UNICEF-partnered dashboard enhancement …
Open full copilot Grounded in cited practices — always check the sources.
