Topic: Digital government & service delivery clear · back to the knowledge map
Poland's STIR applies ML to daily bank transactions of 4 million entities to detect VAT carousel fraud in near-real-time; STIR-attributable state savings …
BAMF deploys AI dialect analysis (DIAS) in German asylum procedures since 2017 to assess applicants' country of origin from speech recordings. Used …
A $100M World Bank credit plus a €15M EU grant fund broadband expansion into rural 'dead spots', e-government services and digital-skills training …
A $68.5M World Bank loan funds Gabon's national legal-identity and e-government project, run by ANINF. In June 2024 the country relaunched its …
A US$20.05 million World Bank grant is funding climate-resilient fibre expansion across Upolu and Savai'i, stronger government digital services and a national …
A World Bank-financed $94M regional programme (Dominica's share: $28M) built shared government cloud infrastructure, digital ID and a 90+-service e-portal in hurricane-vulnerable …
A $10M World Bank-backed programme is building the Maldives' first national digital ID (eFaas) and expanding broadband competition to remote atolls, aiming …
DEWA's bilingual AI assistant Rammas has answered millions of utility-service enquiries via web, app, WhatsApp, Alexa and Instagram since 2017; usage figures …
Madagascar's customs authority, an IMF pilot country for AI in customs, credits its AI risk-scoring tool ERA with a 68% year-on-year revenue …
Hanoi's Public Administration Service Center began piloting an AI hotline, chatbot, app and kiosk network (19001009) in March 2025 to answer citizens' …
Zambia Revenue Authority's AI Unit is piloting a Random Forest ML model, adapted from a Paraguay customs deployment, to flag high-risk import …
Virginia Governor Glenn Youngkin ordered every state agency to run Vulcan Technologies' AI system, Justinian, through the state's regulatory code, aiming to …
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