Topic: Digital government & service delivery clear · back to the knowledge map
SyRI linked citizens' data to flag welfare-fraud risk in poorer neighbourhoods. In 2020 a Dutch court halted it for violating the right …
Austria's public employment service built a €240,000 statistical scoring tool (AMAS) that docked points for being female and for 'care obligations' (applied …
Butwal Sub-Metropolitan City launched Nepal's first municipal government AI chatbot to help residents access local service information; the launch is confirmed by …
Officials in East Jakarta used an AI-generated 'after' photo to falsely claim a resident's illegal-parking complaint on the JAKI citizen-reporting app had …
Nigeria's civil service unveiled Service-Wise GPT, an internal AI tool giving federal staff instant access to Public Service Rules and drafting help; …
North Macedonia spent €150,000 on ADA, a trilingual AI investment-info assistant launched April 2023, then let it go dark after two years …
A Bhutanese student-founded startup sells a low-cost chatbot to three government bodies, but reported usage is as low as 15+ queries per …
Botswana's police deployed an AI-enabled CCTV/facial-recognition network of 1,000+ cameras across two cities at a cost of billions of pula, but the …
In 2018 Salta province (Argentina) and Microsoft built a predictive-analytics algorithm claiming to flag named girls "predestined" for teen pregnancy using ethnicity …
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