MIT students and MIDES built fairness-aware ML models on 15,436 anonymized case referrals to help Uruguay's Crece Contigo program prioritize pregnant women …
South Korea's Ministry of the Interior and Safety and National Forensic Service built an AI deepfake-detection model from a 268-team competition, reaching …
Since January 2022, Morocco's tax authority (DGI) has run 'Chatbox', a bilingual Arabic/French AI virtual assistant answering online-tax-service questions 24/7 via its …
GenAIE gives generative-AI-personalised education to prisoners and probationers across England and Wales. A peer-reviewed 2024 study recorded 53,400+ users and 596,600+ learning …
London, United Kingdom
Good practice
Evidence: Quasi-experimental
Top 65%53/100
Shenzhen's courts deployed an in-house LLM covering 85 trial procedures; judges' caseload rose 50% (495→744/year) after launch. An Oxford-published study of 139 …
Shenzhen, China
Good practice
Evidence: Descriptive / self-reported
Top 65%53/100
Shellharbour City Council in New South Wales fitted council vehicles with AI-powered cameras that automatically detect and GPS-map potholes, cracks, faded line-marking, …
Shellharbour, Australia
Good practice
Evidence: Descriptive / self-reported
Top 65%53/100
Romania's tax authority ANAF launched ANA, an AI assistant answering taxpayer questions on rental and self-employment income inside their private online account, …
Bucharest, Romania
Good practice
Evidence: Descriptive / self-reported
Top 65%53/100
Since 2020, Czech Republic's NÚKIB has run Flowmon's machine-learning network anomaly detection—combining ML, heuristics and behavioural analytics across ~40 algorithms—across ministries and …
Researchers with Indonesia's Ministry of Finance built KemenkeuGPT, a retrieval-augmented LLM trained on 2003–2023 financial data from the Ministry, BPS and the …
IIIA-CSIC researchers applied a knapsack-optimisation algorithm to real Barcelona participatory-budget votes from the Eixample and Gràcia pilots, showing it selects up to …
Barcelona, Spain
Good practice
Evidence: Quasi-experimental
Top 65%53/100
USPS equipped 195 mail-processing centers with Nvidia GPU edge servers that scan barcodes and addresses on packages, cutting missing-parcel investigations from days …
Washington, D.C., United States of America
Good practice
Evidence: Descriptive / self-reported
Top 65%53/100
Fiji's Tertiary Scholarships and Loans Service replaced a manual, multi-day 'bond clearance' process for scholarship recipients travelling abroad with an online portal …
Bahrain's central bank used its 2017 fintech sandbox to test algorithm-driven investment advice before issuing binding Digital Financial Advice directives in 2019 …
Manama, Bahrain
Good practice
Evidence: Observational / pre–post
Top 65%53/100
Gabon's parks agency ANPN pilots solar-powered, satellite-linked camera traps running on-device AI to detect elephants and alert rangers in real time. A …
Lopé National Park, Gabon
Good practice
Evidence: Descriptive / self-reported
Top 65%53/100
Delaware's DMV launched Della, a Google Cloud-built AI chatbot on dmv.de.gov answering licence and registration questions on a portal with 600,000+ monthly …
Dover, United States of America
Good practice
Evidence: Observational / pre–post
Top 65%53/100
Austria's central bank built a weekly, real-time GDP tracker using payment-card and cash-to-noncash spending data. It captured a ~26% activity drop two …
Vienna, Austria
Good practice
Evidence: Descriptive / self-reported
Top 65%53/100
Slovenia's courts piloted TIPKO, an automatic courtroom-audio transcription tool, at Ljubljana District Court from April 2022; by October 2025 it had scaled …