Azerbaijan's government-run 4IR Academy has delivered 800+ free Coursera courses to over 10,000 citizens, yielding roughly 4,200 certificates and 32,000+ learning hours, …
Baku, Azerbaijan
Good practice
Evidence: Descriptive / self-reported
Top 46%60/100
Services Australia and Capgemini built an OCR/NLP engine that classifies more than 25,000 citizen-submitted documents a day with over 95% accuracy, cutting …
Canberra, Australia
Good practice
Evidence: Descriptive / self-reported
Top 46%60/100
A six-year, €10m EIP-AGRI results-based scheme paid roughly 450 farmers across Ireland's 'Top 8' freshwater pearl mussel catchments for measured habitat and …
Newport, Ireland
Good practice
Evidence: Descriptive / self-reported
Top 46%60/100
The UAE's Ministry of Human Resources and Emiratisation deployed a self-learning AI system that scores work-permit and quota applications against live labour-market …
Dubai, United Arab Emirates
Good practice
Evidence: Observational / pre–post
Top 24%60/100
A public-private consortium — Armenia's Ministry of Education, Synopsys Armenia, AGBU and the ICT employers' union — piloted a three-year AI/ML school …
Two randomised trials at Ondokuz Mayis University (Turkey) gave special-education teachers a ChatGPT tutorial before writing IEP goals for children with autism. …
Samsun, Türkiye
Good practice
Evidence: Descriptive / self-reported
Top 46%60/100
Mauritania's Houwiyeti app authenticates citizens to e-government services via AI facial recognition instead of passwords, with offline verification for rural areas. Piloted …
Nouakchott, Mauritania
Good practice
Evidence: Observational / pre–post
Top 24%60/100
Malaysia's Ministry of Education added AI to its national Student Tracking System (SiPKPM), scoring attendance, grades, disability status, household income and more …
Putrajaya, Malaysia
Good practice
Evidence: Descriptive / self-reported
Top 46%60/100
Peru's civil registry RENIEC awarded TECH5 a three-year public-tender contract for AI-based facial capture and multi-biometric ABIS matching, aiming to let citizens …
Lima, Peru
Good practice
Evidence: Observational / pre–post
Top 46%60/100
Uganda's NIRA migrated over 28 million identity records onto a MOSIP-based platform using Tech5's ABIS to cross-match fingerprints, iris and face, so …
Brazil's federal platform, built on Decidim, drew 8,000+ citizen proposals and 1.5 million votes for the 2024–2027 Multi-Year Plan; researchers then applied …
Ireland's Revenue Commissioners built RevAssist, an internal AI assistant trained only on its 1,500 Tax and Duty Manuals. Query-routing accuracy on its …
Costa Rica's Ministry of Public Education and Intel launched a three-year AI technical specialization in public Colegios Técnicos, starting with 4 schools …
Santa Ana, Costa Rica
Good practice
Evidence: Descriptive / self-reported
Top 46%60/100
Azerbaijan Customs built ARAS, a machine-learning risk system sorting shipments into green/yellow/blue/red corridors. The customs chief reported a 58% cut in border-crossing …
Madeira's IT directorate (DRI) deployed a BERT + Random Forest triage system on 12,843 support tickets (2022-2024), reaching 83% accuracy, cutting repeat …
Funchal, Portugal
Good practice
Evidence: Descriptive / self-reported
Top 46%60/100
Asker Municipality and the University of Oslo tested subject-adapted conversational AI chatbots in classrooms (~200 pupils, 2024; three lower-secondary schools, 2024/25); researchers …
Asker, Norway
Good practice
Evidence: Observational / pre–post
Top 14%60/100
Rwanda's government restored a degraded 121.7-hectare urban wetland in Kigali into an eco-park (2016–2022, Rwf 4.5bn); an independent 2026 survey found bird …
Kigali, Rwanda
Good practice
Evidence: Descriptive / self-reported
Top 46%60/100
Guinea's electoral commission CENI deployed an Innovatrics biometric system with AI age-estimation to merge 5.5 million new and 6 million legacy voter …
Conakry, Guinea
Good practice
Evidence: Descriptive / self-reported
Top 46%60/100
Northern Trains (Feb 2024) and South Western Railway, both UK state-owned operators, use Signapse's AI to assemble BSL-interpreter-filmed signs into on-screen announcements. …