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Good practice Evidence: Descriptive / self-reported Top 94% 27/100

AI + WhatsApp on Puerto Rico's 311 Citizen Service Line

In Nov. 2024 Puerto Rico's Department of State linked AI messaging to WhatsApp on its 311 line, auto-texting citizens who call after …

San Juan, Puerto Rico
Good practice Evidence: Descriptive / self-reported Top 89% 27/100

Algeria's AI-Powered National Baccalaureate Orientation Platform

Algeria's Ministry of Higher Education deployed a nationwide AI matching algorithm placing 340,901 baccalaureate graduates into university programmes in 2025 (97%+ placed, …

Algiers, Algeria