Topic: Governance & Public Services clear · back to the knowledge map
Rwanda's RISA-run IremboGov platform, now covering 223 government services, added a Kinyarwanda/English/French AI chatbot for citizen support; independent analysis found applications grew …
TNO's second annual census of generative-AI use across Dutch government found applications grew from 8 in 2024 to 81 in 2025 — …
India's MeitY-run BHASHINI mission gives citizens AI speech/text translation across 22 languages, embedded in e-Shram, Defence Production and Parliament portals and the …
Azerbaijan's State Social Protection Fund uses AI-based data matching across 15+ agencies to proactively identify and enrol eligible citizens in welfare benefits. …
Germany's federal digital ministry (BMDS) piloted agentic AI across 19 municipalities with 9 AI startups: GDPR-request processing cut over 90%, care-application processing …
Pennsylvania piloted ChatGPT Enterprise with 175 employees across 14 agencies, who saved an average of 95 minutes daily; the programme scaled to …
Denmark's Agency for Digital Government built Børge, a Claude-based AI assistant that helps editors from roughly 40 public authorities rewrite around 1,200 …
Bhutan's GovTech Agency built a blockchain-based, self-sovereign digital ID reaching over 230,000 users and 234,568 foundational credentials by March 2025 — about …
Canada's Drug Agency ran a peer-reviewed, 7-project comparison of Lens.org, SpiderCite and Microsoft Copilot against manual systematic-review search for drug-reimbursement evidence, finding …
Canada's IRCC uses an AI eligibility model to triage and auto-approve routine IEC work permits. Launched Nov 2023 with a published Algorithmic …
The US Treasury's Office of Payment Integrity uses ML to screen federal disbursements. In FY2024, ML-driven processes prevented or recovered $4.059 billion …
Latvia's SRS uses ESCORT ML to score every registered company for fraud risk across tax and labour domains. Fraud detection time cut …
Open full copilot Grounded in cited practices — always check the sources.
