Kazakhstan's Digital Family Card uses predictive scoring across 100+ socio-economic indicators from 20+ agencies to proactively identify and serve vulnerable families. Since …
Astana, Kazakhstan
Good practice★ 73
Evidence: Descriptive / self-reported
STF's Victor AI classifies Extraordinary Appeals by 'general repercussion' theme in ~5 seconds vs 44 minutes manually, handling ~50,000 cases/year. Built with …
Brasília, Brazil
Good practice★ 73
Evidence: Descriptive / self-reported
VDAB has deployed multiple AI systems since 2018: a multilingual deep-learning job-matching engine; Orient 2.0 (orientation test reduced from 45 to 10 …
Canada Revenue Agency uses ML and AI-powered analytics to detect unwarranted GST/HST refund claims. Since 2017–18, over C$1.1 billion in carousel-scheme fraud …
Ottawa, Canada
Good practice★ 72
Evidence: Descriptive / self-reported
A US$23.9M World Bank programme building submarine fibre to Príncipe, school connectivity, a data-interoperability platform, a national cyber-emergency team and a digital …
São Tomé, Sao Tome and Principe
Good practice★ 72
Evidence: Descriptive / self-reported
In March-April 2024, UNESCO and Antigua & Barbuda's Ministry of Education ran Youth Media & Information Literacy engagements reaching 338 stakeholders (46 …
Since 2022, North Macedonia's Institute of Communication Studies has partnered with the Pensioners' Union, funded by the British Embassy, to train 500+ …
Skopje, North Macedonia
Good practice★ 68
Evidence: Observational / pre–post
Kazakhstan's 2018–2022 Digital Kazakhstan programme paired national e-government (eGov.kz, Public Service Centres) with mass digital-literacy training, lifting its UN E-Government Development Index …
Astana, Kazakhstan
Good practice★ 67
Evidence: Descriptive / self-reported