Topic: Governance & Public Services clear · back to the knowledge map
-13 practices not yet assessed for evidence strength.
Most practices in: United Kingdom (11) · United States of America (9) · Singapore (8)
Peru's Lima Norte court built Amauta.Pro, an AI assistant that drafts domestic-violence protection-order resolutions; the court reports draft time fell from over …
Governor Hochul's Executive Order 61 directed New York agencies to use Stanford RegLab's AI to scan 18 million words of state rules; …
Ohio's Common Sense Initiative uses an AI text-analytics tool, Reg Explorer, to scan the state's roughly 15-million-word regulatory code for obsolete and …
BSP tested five ML algorithms against 2008-2020 monetary data to nowcast Philippine domestic liquidity growth, reporting lower forecast error than standard time-series …
RBNZ tested machine-learning algorithms against ~600 real-time indicators to nowcast quarterly GDP growth. Published in a 2019 paper, peer-reviewed in the International …
Estonia's Government Office runs Eesti.ai, approving 15 public-sector AI projects by April 2026 atop 130+ existing deployments. OECD's own review says adoption …
A five-university consortium built AMÁLIA, Portugal's first open-source LLM for European Portuguese, for about €7m in PRR funds, launched 1 July 2026 …
Austria bundled five concrete AI tools, led by the sovereign GovGPT assistant for 180,000 federal employees, under one "Public AI" programme launched …
A Polish academic-government consortium built PLLuM, a homegrown LLM, piloted in Częstochowa from August 2025 and rolled into the national mObywatel app …
SARB researchers rigorously tested machine-learning models (LASSO, XGBoost, neural networks) against the bank's own published inflation forecasts: ML modestly beat SARB's forecast …
In a public blog experiment, the Czech National Bank pitted general-purpose LLMs (OpenAI o1, Grok 2) against its own core inflation model …
Brunei evolved its COVID-era contact-tracing app into BruHealth 5.0, a national health platform with an AI 'Smarter Health Index' that has drawn …
Since 2022, Rwanda's central bank has used an IMF-built machine-learning nowcasting toolbox — covering 10 core-CPI and 2 food-inflation subgroups — to …
The UK's DBT piloted Microsoft 365 Copilot with 1,000 licences for three months. Usage stayed thin — 1.14 actions per user per …
Vietnam's VNeID uses AI facial-recognition and data-matching to verify identity and route welfare payments: 83.5 million accounts, 2.1 billion transactions, and 2.5 …
Launched in December 2023, Greece's mAigov chatbot guides citizens through gov.gr's 1,600+ digitised services in 25 languages, drawing over 1.6 million interactions …
In April 2023, Yokosuka became Japan's first city to open ChatGPT to all ~4,000 municipal employees for daily admin work. A one-month …
Guatemala's tax authority SAT built RITA, a Dialogflow-based Spanish-language virtual assistant fielding taxpayer queries since April 2019 — serving 335,000 people in …
Bijeljina and Laktaši, in Republika Srpska, deployed MIA, a Viber/web AI assistant for marriage records, business registration and scholarships — part of …
Slovenia's tax authority (FURS) expanded a generative-AI chatbot — first launched for VAT in May 2025, then income tax, customs, excise and …
The Dutch government's SSC-ICT is rolling out vlam-chat, a secure generative-AI assistant using European open-source models hosted in a government data centre, …
Launched in August 2025, Anansi is Trinidad and Tobago's national AI assistant connecting 32 ministries and 7,000+ FAQs. Built by iGovTT under …
Cyprus's gov.cy Digital Assistant, built on Microsoft Azure OpenAI, launched in December 2024 and processed over 55,000 citizen queries (averaging 500/day) by …
Vienna’s BRISE-Vienna checks BIM building permit submissions against city regulations using AI, cutting processing time by up to 50% (from ∼12 to …
Open full copilot Grounded in cited practices — always check the sources.
