Catalogue: AI in the Public Sector clear
Hanoi's Public Administration Service Center began piloting an AI hotline, chatbot, app and kiosk network (19001009) in March 2025 to answer citizens' …
Zambia Revenue Authority's AI Unit is piloting a Random Forest ML model, adapted from a Paraguay customs deployment, to flag high-risk import …
Virginia Governor Glenn Youngkin ordered every state agency to run Vulcan Technologies' AI system, Justinian, through the state's regulatory code, aiming to …
AI4Bharat, OpenNyAI and Microsoft Research built Jugalbandi, a WhatsApp/Telegram chatbot using Bhashini speech AI and GPT-4 to explain scheme eligibility in 10 …
Mongolia's National Statistics Office piloted satellite-and-drone machine-learning models in Arkhangai province, identifying large livestock with 81.6% accuracy and traditional ger dwellings with …
Papua New Guinea's immigration authority, working with AWS, built a generative-AI engine that cuts short-term visa processing from up to two weeks …
Panama's Health Ministry launched Dr. R.O.S.A., a WhatsApp/phone AI chatbot that screened citizens for COVID-19 symptoms and logged 10,000 consultations in its …
Chile's Chamber of Deputies built CAMINAR, a four-part generative-AI suite for bill drafting, transcription and regulatory-impact review, using closed authorised legal databases …
Weekly Copilot Chat use by 15,000+ Ontario public servants saved nearly 3 hours/week each, but the province's Auditor General found the sanctioned …
On 6 July 2026 Luxembourg added an AI chatbot to MyGuichet.lu, guiding citizens through 2,000 procedures in any language, 24/7, without personal-data …
Malawi's meteorological service piloted MET Norway's 'Bris' AI weather model with WMO, cutting forecast generation from hours to ~10 minutes — but …
Andalusia's regional government launched JuntaGPT, an internal generative-AI assistant giving up to 240,000 public employees access to a Gemma 3-based tool covering …
Mauritius's Ministry of ICT and Innovation launched MAIA+, a ChatGPT-based virtual assistant letting citizens download certificates, book appointments and track service tickets …
Since 2019 Norway's Storting has built StorSak, a digital value-chain replacing paper case handling; in 2025 it began piloting a machine-learning module …
South Korea's National Assembly deployed an on-premises generative-AI platform built by Samsung SDS — combining a custom LLM, retrieval-augmented generation and bill/clause-recommendation …
Mukhlisa is Uzbekistan's AI voice assistant on the my.gov.uz portal, processing requests across 761 government service types in Uzbek, Russian and English. …
Diella is an AI-powered avatar integrated into Albania's e-Albania portal, handling natural-language queries across 1,253 government services. By 2025 it had processed …
Slovakia's Financial Administration deployed TAXANA (taxpayer chatbot, 2018), eKasa (real-time POS risk-scoring) and AIS-R (ML audit-selection) since 2012; eKasa data-sharing was ruled …
Turkey's VDK launched KURGAN on 1 October 2025 — an ML system scanning e-invoices, ledgers, and banking records across 13 anomaly criteria. …
NECTEC/NESDC's TPMAP integrates 36M records across 77 provinces to map multidimensional poverty and direct social welfare to sub-district level. UNICEF-partnered dashboard enhancement …
Mexico's SAT deploys graph analytics and ML across 80 million taxpayer records to classify high-risk entities, map EFOS fake-invoice networks across 9 …
The ILO piloted an AI Job Hub in Bosnia and Herzegovina in 2025 that maps job ads to the EU's ESCO skills …
For Ghana's December 2024 general election, Penplusbytes ran an AI-powered Disinformation Detection Platform that flagged close to 1,900 election-related incidents, including 38 …
Uruguay's AGESIC and the Open Knowledge Foundation piloted a Model Context Protocol server letting citizens ask natural-language questions of the open-data catalogue …
Open full copilot Grounded in cited practices — always check the sources.
