Topic: Digital government & service delivery clear · back to the knowledge map
-2 practices not yet assessed for evidence strength.
Most practices in: United Kingdom (10) · United States of America (9) · Singapore (7)
Since 2018 Brazil's Chamber of Deputies has run Ulysses, an AI programme that automates legislative-data workflows; a 2025 relaunch made it a …
LLaMandement is DGFiP's fine-tuned Llama 2 model that classifies and summarises amendments to France's annual Finance Bill. Officials report it cuts amendment-processing …
Georgia's Ministry of Finance embedded 42 AI models in its e-Treasury system to detect payment anomalies across 7M+ annual transactions. IMF-documented testing …
PM Modi's monthly PRAGATI sessions combine geospatial dashboards and live ministry data to unblock stalled projects. As of 2026: 50 sessions, 382 …
PolicyEngine's open-source model simulates UK income tax, NI, Universal Credit and 50+ provisions. Since summer 2025 the No. 10 data team (10DS) …
AI chatbots on five Czech regional and municipal government websites handled 35,095 queries in seven months (Jan–Jul 2025), saving 8,774 staff hours, …
In March 2026 Bulgaria's NRA deployed BgGPT—a sovereign open-weight LLM—across central office and seven territorial directorates for 7,000+ staff; NRA has separately …
Tanzania's Ministry of Health deployed an AI triage layer in its DHIS2 disease-surveillance platform, clearing 85% of a 15,000-alert backlog and reducing …
Buenos Aires' Ministerio Público Fiscal deployed Prometea in 2017 to predict judicial outcomes and automate ruling drafts. 1,000 labour-rights rulings: 5 days …
India’s GSTN uses BIFA and ADVAIT AI analytics tools to detect GST fraud across ~130 million monthly invoices. The GST enforcement apparatus …
Japan's Digital Agency built GENAI, a sovereign generative-AI platform deployed to all Agency staff in May 2025. One documented case cut a …
Since 2019, India's Supreme Court uses AI (SUVAS) to translate English judgments into 11 regional languages; by August 2024 over 36,000 Hindi …
NAV's AI chatbot Frida handles welfare and employment inquiries 24/7. During the 2020 pandemic surge (250% demand increase), Frida answered 270,000+ inquiries …
USCIS's bilingual virtual assistant 'Emma' answers about 456,000 immigration questions a month — correctly handling ~90% in English and ~86% in Spanish …
Since 2016 Allegheny County has used a predictive risk model to support child-maltreatment call screening. Evaluations found it narrowed racial gaps in …
VioGén scores the risk faced by gender-violence victims to set police protection — ~400,000 assessments a year, 6M+ in total. Powerful at …
Peru's Lima Norte court built Amauta.Pro, an AI assistant that drafts domestic-violence protection-order resolutions; the court reports draft time fell from over …
Governor Hochul's Executive Order 61 directed New York agencies to use Stanford RegLab's AI to scan 18 million words of state rules; …
Ohio's Common Sense Initiative uses an AI text-analytics tool, Reg Explorer, to scan the state's roughly 15-million-word regulatory code for obsolete and …
BSP tested five ML algorithms against 2008-2020 monetary data to nowcast Philippine domestic liquidity growth, reporting lower forecast error than standard time-series …
RBNZ tested machine-learning algorithms against ~600 real-time indicators to nowcast quarterly GDP growth. Published in a 2019 paper, peer-reviewed in the International …
Estonia's Government Office runs Eesti.ai, approving 15 public-sector AI projects by April 2026 atop 130+ existing deployments. OECD's own review says adoption …
A five-university consortium built AMÁLIA, Portugal's first open-source LLM for European Portuguese, for about €7m in PRR funds, launched 1 July 2026 …
Austria bundled five concrete AI tools, led by the sovereign GovGPT assistant for 180,000 federal employees, under one "Public AI" programme launched …
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