Kazakhstan's 2018–2022 Digital Kazakhstan programme paired national e-government (eGov.kz, Public Service Centres) with mass digital-literacy training, lifting its UN E-Government Development Index …
Astana, Kazakhstan
Good practice
Evidence: Descriptive / self-reported
Top 59%68/100
Norway's national programme supporting 100+ municipalities to establish free walk-in digital guidance for citizens with low digital skills, run since 2018 by …
Norway piloted Utvei, a secure digital school platform (Microsoft Teams/Office 365 plus ~170 whitelisted sites) at Agder Prison, Mandal, from February 2024, …
The basic aim was to improve the social skills, self-confidence, and autonomy of the participants, by stimulating intercultural dialogue with the different …
Barcelona, Spain· Local
Good practice
Evidence: Observational / pre–post
Top 66%56/100
This project has allowed teachers, educators and all public in general to use tablets and smartphones as electronic guides for educational, recreational, …
Switch promote a collaborative and networked partnership approach to tackling digital exclusion; using and valuing current resources and strategies in local areas …
Stroud, United Kingdom· National
Good practice
Evidence: Descriptive / self-reported
Top 66%56/100
Digital Media is essential for communication and participation in society. Although senior citizens could benefit from digital opportunities, they are the population …
Berlin, Germany· Transnational
Good practice
Evidence: Descriptive / self-reported
Top 66%56/100
CompiSternli ("computer starlets“) is an intergenerational project from Switzerland that connects two generations: young children and elderly people. Both sides can profit …
Davos· National
Good practice
Evidence: Observational / pre–post
Top 66%56/100
AIMS: Biblionet is a six-year national program which provided hardware, software and IT support for 2,280 public libraries. Biblionet established training centres …
București, Romania· National
Good practice
Evidence: Observational / pre–post
Top 82%52/100
FSG's 'Roma in Digital' programme delivers free, practical 8-hour digital-skills courses to Roma adults across Spain, funded by EU NextGenerationEU recovery funds; …
Madrid, Spain
Good practice
Evidence: Descriptive / self-reported
Top 82%52/100
Since May 2020, Berlin nonprofit Neue Chance has equipped homeless people with smartphones, laptops and tablets alongside one-to-one digital coaching from social …
Berlin, Germany
Good practice
Evidence: Descriptive / self-reported
Top 82%52/100
Since 2004, Botswana's Kitsong Centres have grown from 3 pilot telecentres to 110 villages nationwide, delivering internet access, training and mobile money …
Letlhakeng, Botswana
Good practice
Evidence: Descriptive / self-reported
Top 82%52/100
An EU-funded project led by Estonia's eGovernance Academy and Poland's Solidarity Fund PL is building public internet access points and rural digital …
The Carnegie UK Trust launched #NotWithoutMe to develop evidence and test innovative engagement techniques to improve digital skills and literacy among vulnerable …
Fife, United Kingdom· National
Good practice
Evidence: Descriptive / self-reported
Top 82%52/100