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2630
matching practices
5%
strong evidence, of 2630 assessed

Evidence mix

Randomised controlled trial 29
Quasi-experimental 103
Observational / pre–post 1046
Descriptive / self-reported 1452

Most practices in: United Kingdom (108) · United States of America (95) · Spain (76)

Results

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Good practice Evidence: Observational / pre–post Top 50% 60/100

RITA — Guatemala's AI Tax and Customs Virtual Assistant

Guatemala's tax authority SAT built RITA, a Dialogflow-based Spanish-language virtual assistant fielding taxpayer queries since April 2019 — serving 335,000 people in …

Guatemala City, Guatemala