Topic: AI in public services clear · back to the knowledge map
India’s GSTN uses BIFA and ADVAIT AI analytics tools to detect GST fraud across ~130 million monthly invoices. The GST enforcement apparatus …
Japan's Digital Agency built GENAI, a sovereign generative-AI platform deployed to all Agency staff in May 2025. One documented case cut a …
Since 2019, India's Supreme Court uses AI (SUVAS) to translate English judgments into 11 regional languages; by August 2024 over 36,000 Hindi …
NAV's AI chatbot Frida handles welfare and employment inquiries 24/7. During the 2020 pandemic surge (250% demand increase), Frida answered 270,000+ inquiries …
USCIS's bilingual virtual assistant 'Emma' answers about 456,000 immigration questions a month — correctly handling ~90% in English and ~86% in Spanish …
Since 2016 Allegheny County has used a predictive risk model to support child-maltreatment call screening. Evaluations found it narrowed racial gaps in …
VioGén scores the risk faced by gender-violence victims to set police protection — ~400,000 assessments a year, 6M+ in total. Powerful at …
Peru's Lima Norte court built Amauta.Pro, an AI assistant that drafts domestic-violence protection-order resolutions; the court reports draft time fell from over …
Governor Hochul's Executive Order 61 directed New York agencies to use Stanford RegLab's AI to scan 18 million words of state rules; …
Ohio's Common Sense Initiative uses an AI text-analytics tool, Reg Explorer, to scan the state's roughly 15-million-word regulatory code for obsolete and …
BSP tested five ML algorithms against 2008-2020 monetary data to nowcast Philippine domestic liquidity growth, reporting lower forecast error than standard time-series …
RBNZ tested machine-learning algorithms against ~600 real-time indicators to nowcast quarterly GDP growth. Published in a 2019 paper, peer-reviewed in the International …
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