Topic: AI in public services clear · back to the knowledge map
The Italian Senate uses Similis, an NLP tool built with CNR, to automatically cluster near-identical amendments filed en masse during filibusters. Presented …
Singapore's OneService chatbot lets residents report municipal issues like potholes or broken streetlights via WhatsApp/Telegram in plain language. An NLP model auto-classifies …
Bundesbank researchers built MILA, an LLM agent that classifies the tone of ECB Governing Council communications sentence-by-sentence from 2011–2024 against the prevailing …
Since 2018 Brazil's Chamber of Deputies has run Ulysses, an AI programme that automates legislative-data workflows; a 2025 relaunch made it a …
LLaMandement is DGFiP's fine-tuned Llama 2 model that classifies and summarises amendments to France's annual Finance Bill. Officials report it cuts amendment-processing …
Georgia's Ministry of Finance embedded 42 AI models in its e-Treasury system to detect payment anomalies across 7M+ annual transactions. IMF-documented testing …
PM Modi's monthly PRAGATI sessions combine geospatial dashboards and live ministry data to unblock stalled projects. As of 2026: 50 sessions, 382 …
PolicyEngine's open-source model simulates UK income tax, NI, Universal Credit and 50+ provisions. Since summer 2025 the No. 10 data team (10DS) …
AI chatbots on five Czech regional and municipal government websites handled 35,095 queries in seven months (Jan–Jul 2025), saving 8,774 staff hours, …
In March 2026 Bulgaria's NRA deployed BgGPT—a sovereign open-weight LLM—across central office and seven territorial directorates for 7,000+ staff; NRA has separately …
Tanzania's Ministry of Health deployed an AI triage layer in its DHIS2 disease-surveillance platform, clearing 85% of a 15,000-alert backlog and reducing …
Buenos Aires' Ministerio Público Fiscal deployed Prometea in 2017 to predict judicial outcomes and automate ruling drafts. 1,000 labour-rights rulings: 5 days …
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