Topic: AI in public services clear · back to the knowledge map
Estonia's Government Office runs Eesti.ai, approving 15 public-sector AI projects by April 2026 atop 130+ existing deployments. OECD's own review says adoption …
A five-university consortium built AMÁLIA, Portugal's first open-source LLM for European Portuguese, for about €7m in PRR funds, launched 1 July 2026 …
Austria bundled five concrete AI tools, led by the sovereign GovGPT assistant for 180,000 federal employees, under one "Public AI" programme launched …
A Polish academic-government consortium built PLLuM, a homegrown LLM, piloted in Częstochowa from August 2025 and rolled into the national mObywatel app …
SARB researchers rigorously tested machine-learning models (LASSO, XGBoost, neural networks) against the bank's own published inflation forecasts: ML modestly beat SARB's forecast …
In a public blog experiment, the Czech National Bank pitted general-purpose LLMs (OpenAI o1, Grok 2) against its own core inflation model …
Brunei evolved its COVID-era contact-tracing app into BruHealth 5.0, a national health platform with an AI 'Smarter Health Index' that has drawn …
Since 2022, Rwanda's central bank has used an IMF-built machine-learning nowcasting toolbox — covering 10 core-CPI and 2 food-inflation subgroups — to …
The UK's DBT piloted Microsoft 365 Copilot with 1,000 licences for three months. Usage stayed thin — 1.14 actions per user per …
Vietnam's VNeID uses AI facial-recognition and data-matching to verify identity and route welfare payments: 83.5 million accounts, 2.1 billion transactions, and 2.5 …
Launched in December 2023, Greece's mAigov chatbot guides citizens through gov.gr's 1,600+ digitised services in 25 languages, drawing over 1.6 million interactions …
In April 2023, Yokosuka became Japan's first city to open ChatGPT to all ~4,000 municipal employees for daily admin work. A one-month …
Open full copilot Grounded in cited practices — always check the sources.
