evidoria

Browse practices

Topic: Governance & Public Services clear · back to the knowledge map

Good practice ★ 67 Evidence: Descriptive / self-reported

BgGPT at NRA — Bulgaria's Sovereign AI for Tax Administration

In March 2026 Bulgaria's NRA deployed BgGPT—a sovereign open-weight LLM—across central office and seven territorial directorates for 7,000+ staff; NRA has separately …

Sofia, Bulgaria
Good practice ★ 67 Evidence: Descriptive / self-reported

Emma — the USCIS virtual assistant

USCIS's bilingual virtual assistant 'Emma' answers about 456,000 immigration questions a month — correctly handling ~90% in English and ~86% in Spanish …

Washington, United States of America
Good practice ★ 67 Evidence: Observational / pre–post

Allegheny Family Screening Tool (USA)

Since 2016 Allegheny County has used a predictive risk model to support child-maltreatment call screening. Evaluations found it narrowed racial gaps in …

Pittsburgh, United States of America