Most practices in: Estonia (10) · Malta (8) · Netherlands (8)
Slovakia's Financial Administration deployed TAXANA (taxpayer chatbot, 2018), eKasa (real-time POS risk-scoring) and AIS-R (ML audit-selection) since 2012; eKasa data-sharing was ruled …
Poland's Ministry of Digital Affairs and Digital Poland Project Centre are building a PLN 35m national AI sandbox — a shared portal …
New Taipei City's 'Campus Connect' app (930,000+ downloads) and AI voice assistant handle attendance, fees and leave requests across all public schools, …
Giga, the UNICEF–ITU school-connectivity initiative, used AI models trained on satellite imagery to map and validate 100% of basic and secondary schools …
Kazakhstan became one of the first six countries in the ITU–EY 'AI Skills Accelerator for Girls' programme, hosting a 3-day AI fundamentals …
On 16 and 29 October 2024, Malta's digital-government authority MDIA and EY ran ITU-backed AI workshops in Msida and Valletta for women …
After a one-word drafting slip left Estonia's online casinos untaxed for 2026 — an estimated €2m/month loss — a former government CIO …
SURF and Npuls built EduGenAI, a sovereign, pseudonymised gateway to open-source and commercial LLMs (OpenAI, Llama, Mistral, Claude) for Dutch mbo/hbo/wo institutions. …
Madrid's regional government installed EU-funded AI avatar kiosks, branded SOL, in 33 municipalities under 20,000 residents for tourism, administrative, tax and municipal …
Cyprus's Cabinet approved a staged Microsoft Copilot rollout for civil servants on 8 October 2025: 350 initial licences plus a EUR5 million …
State-owned Information Services is onboarding 54 Bulgarian government bodies onto an AI-driven, Google Cloud-built federated Security Operations Centre, part of an EU-backed …
Montenegro's Judicial Council built an in-house AI-based case-law system, piloted at the Commercial Court, to standardise court practice — backed by an …
The start of the program begins with the National Roadshow, which aims to ensure the basic awareness and training of adults on …
Billed as the world's first city data marketplace, this Copenhagen-Hitachi platform launched in May 2016 with dozens of paid and open datasets, …
In 2019 Malta's MDIA launched what it called the world's first national AI certification scheme. An academic review found zero applications by …
Portugal committed EUR 11.5M (2023-2027) to a ChatGPT-based 'Voicebot 112' meant to triage overloaded emergency calls, but contractor Sword Health abandoned the …
The Czech Ministry of Finance launched a beta AI tool that reads uploaded income and deduction documents and auto-fills employees' tax returns …
Open full copilot Grounded in cited practices — always check the sources.
