Most practices in: Estonia (10) · Malta (8) · Netherlands (8)
Rwanda's National Identification Agency is rolling out a Single Digital Identification System built on an Automated Biometric Information System (ABIS) that deduplicates …
Bermuda's Land Title department used an AI service (FluentData/Google AI) to extract deed data from an 800-case backlog in seconds instead of …
Piloted May-December 2024, the Home Office's ACS and APS tools cut asylum casework time by up to an hour per case, but …
Nepal's Ministry of Health and Population and UNFPA, with Google and the British Embassy, built SITA, an AI platform for querying national …
Papua New Guinea's Department of Personnel Management piloted an AI system that reads CVs, checks qualifications and drafts shortlists, cutting selection from …
After tightening its generative-AI rules in February 2025, Amsterdam piloted ChatAmsterdam with 800+ civil servants over six months (34,000+ prompts, 10,000+ chats), …
Launched November 2025 by the Treasury Board Secretariat, Canada's AI Register publicly lists AI systems across federal institutions — consolidating impact assessments …
Rwanda's Agriculture Board channels over 90% of the country's subsidized fertilizer through the Smart Nkunganire System, whose CGIAR-built machine-learning models reached 97% …
Gdynia became the first Polish city to put PLLuM, the state-backed Polish AI model, to work — powering a resident search engine …
Romania's tax authority ANAF launched ANA, an AI assistant answering taxpayer questions on rental and self-employment income inside their private online account, …
Since 2020, Czech Republic's NÚKIB has run Flowmon's machine-learning network anomaly detection—combining ML, heuristics and behavioural analytics across ~40 algorithms—across ministries and …
Malta's Ministry for Education published national guidelines on ethical AI and data use in schools in March 2026, grounded in the EU …
Malta's national digitalisation agency (MDIA), with a University of Malta curriculum, gives residents 14+ a free short AI-literacy course and digital badge/certificate, …
Malta's servizz.gov agency runs a bilingual AI chatbot that logged about 40,000 users in its first eight months; folded in June 2026 …
Finland's Ministry for Foreign Affairs launched OpenEval, an Azure-based AI tool built with CGI that lets civil servants and the public search, …
DINUM's Albert API (open-source Llama/Mistral, SecNumCloud) provides sovereign generative AI to French civil servants. A France Services pilot found 71% ease-of-use; 10,000 …
Poland's STIR applies ML to daily bank transactions of 4 million entities to detect VAT carousel fraud in near-real-time; STIR-attributable state savings …
Estonia's Kratid programme runs a public, voluntarily-submitted register listing around 120 AI systems in use across roughly 60 government bodies, creating a …
Initiated by Estonia's President and Ministry of Education with a public-private foundation backed by OpenAI and Anthropic, AI Leap 2025 gives free …
In February 2026 Etalab launched a public MCP server exposing data.gouv.fr's full catalogue — ~74,000 datasets/APIs, 390,000 files — to AI assistants …
Malta's government partnered with Microsoft in a EUR 4 million, two-year plan to give 8,000 public service employees Microsoft 365 Copilot, backed …
Traficom is Finland's contact point for the EU AI Act since January 2026. In April 2026 Finland and Estonia agreed to jointly …
On 6 July 2026 Luxembourg added an AI chatbot to MyGuichet.lu, guiding citizens through 2,000 procedures in any language, 24/7, without personal-data …
Andalusia's regional government launched JuntaGPT, an internal generative-AI assistant giving up to 240,000 public employees access to a Gemma 3-based tool covering …
Open full copilot Grounded in cited practices — always check the sources.
