Most practices in: Estonia (9) · Malta (7) · Netherlands (7)
Romania's tax authority ANAF launched ANA, an AI assistant answering taxpayer questions on rental and self-employment income inside their private online account, …
Since 2020, Czech Republic's NÚKIB has run Flowmon's machine-learning network anomaly detection—combining ML, heuristics and behavioural analytics across ~40 algorithms—across ministries and …
Malta's Ministry for Education published national guidelines on ethical AI and data use in schools in March 2026, grounded in the EU …
Malta's national digitalisation agency (MDIA), with a University of Malta curriculum, gives residents 14+ a free short AI-literacy course and digital badge/certificate, …
Malta's servizz.gov agency runs a bilingual AI chatbot that logged about 40,000 users in its first eight months; folded in June 2026 …
Finland's Ministry for Foreign Affairs launched OpenEval, an Azure-based AI tool built with CGI that lets civil servants and the public search, …
DINUM's Albert API (open-source Llama/Mistral, SecNumCloud) provides sovereign generative AI to French civil servants. A France Services pilot found 71% ease-of-use; 10,000 …
Poland's STIR applies ML to daily bank transactions of 4 million entities to detect VAT carousel fraud in near-real-time; STIR-attributable state savings …
Initiated by Estonia's President and Ministry of Education with a public-private foundation backed by OpenAI and Anthropic, AI Leap 2025 gives free …
In February 2026 Etalab launched a public MCP server exposing data.gouv.fr's full catalogue — ~74,000 datasets/APIs, 390,000 files — to AI assistants …
Malta's government partnered with Microsoft in a EUR 4 million, two-year plan to give 8,000 public service employees Microsoft 365 Copilot, backed …
Traficom is Finland's contact point for the EU AI Act since January 2026. In April 2026 Finland and Estonia agreed to jointly …
On 6 July 2026 Luxembourg added an AI chatbot to MyGuichet.lu, guiding citizens through 2,000 procedures in any language, 24/7, without personal-data …
Andalusia's regional government launched JuntaGPT, an internal generative-AI assistant giving up to 240,000 public employees access to a Gemma 3-based tool covering …
Slovakia's Financial Administration deployed TAXANA (taxpayer chatbot, 2018), eKasa (real-time POS risk-scoring) and AIS-R (ML audit-selection) since 2012; eKasa data-sharing was ruled …
Kazakhstan became one of the first six countries in the ITU–EY 'AI Skills Accelerator for Girls' programme, hosting a 3-day AI fundamentals …
On 16 and 29 October 2024, Malta's digital-government authority MDIA and EY ran ITU-backed AI workshops in Msida and Valletta for women …
After a one-word drafting slip left Estonia's online casinos untaxed for 2026 — an estimated €2m/month loss — a former government CIO …
SURF and Npuls built EduGenAI, a sovereign, pseudonymised gateway to open-source and commercial LLMs (OpenAI, Llama, Mistral, Claude) for Dutch mbo/hbo/wo institutions. …
Montenegro's Judicial Council built an in-house AI-based case-law system, piloted at the Commercial Court, to standardise court practice — backed by an …
The start of the program begins with the National Roadshow, which aims to ensure the basic awareness and training of adults on …
Billed as the world's first city data marketplace, this Copenhagen-Hitachi platform launched in May 2016 with dozens of paid and open datasets, …
In 2019 Malta's MDIA launched what it called the world's first national AI certification scheme. An academic review found zero applications by …
Portugal committed EUR 11.5M (2023-2027) to a ChatGPT-based 'Voicebot 112' meant to triage overloaded emergency calls, but contractor Sword Health abandoned the …
Open full copilot Grounded in cited practices — always check the sources.
