Trinidad and Tobago's MPAAI issued 550 ChatGPT/Grammarly Enterprise licenses to civil servants and reports a self-measured 75% productivity gain; it then joined …
Port of Spain, Trinidad and Tobago
Good practice
Evidence: Descriptive / self-reported
Top 65%53/100
Serbia's eGovernment Office reports 357,000+ conversations and 77% satisfaction on its eUprava AI assistant, and in July 2026 launched 'Radoslav', a fifth …
Otsimo pairs 80+ adaptive games and 100+ speech-therapy videos with AI personalisation for children with autism and Down syndrome; distributed free via …
Ankara, Türkiye
Good practice
Evidence: Observational / pre–post
Top 65%53/100
Since December 2024 Brazil's Receita Federal has fed Guarulhos Airport's X-ray feed into Google's Gemini model, flagging suspect baggage and parcels in …
A decade-long UNDP-GEF transboundary programme cut farmer pesticide use by ~30% and irrigation water use by ~60% around Lake Prespa, restoring wetlands …
Resen, North Macedonia
Good practice
Evidence: Descriptive / self-reported
Top 65%53/100
An EU LIFE project (2004–2007, €809,024) in Slovenia's Ljubljansko barje and Cerkniško wetlands produced a national Corncrake Action Plan and, crucially, a …
Ig, Slovenia
Good practice
Evidence: Descriptive / self-reported
Top 65%53/100
Ghana's Ministry of Communication, Digital Technology and Innovations partnered with UNESCO and the EU to train 240 civil servants as AI-literacy trainers …
Accra, Ghana
Good practice
Evidence: Descriptive / self-reported
Top 65%53/100
Mongolia's Ministry of Economy and Development embedded an AI assistant, 'AI Туслах', in its planning platform, helping planners across 39 ministries define …
Under a March 2025 UNDP–Intel MoU, Lesotho set up 40 Digital Skills Learning Labs and trained 40 community 'Digital Ambassadors' using low-connectivity, …
Maseru, Lesotho
Good practice
Evidence: Descriptive / self-reported
Top 65%53/100
Namibia's government and GIZ (BMZ-funded, EUR 4m, 2014-2017) back national bush-thinning to restore rangeland and groundwater recharge on land encroached by invasive …
Operating at FinCEN since March 1993, the rule-based FAIS system linked cash-transaction reports to surface money-laundering leads: over 400 investigative reports covering …
Vienna, United States of America
Good practice
Evidence: Observational / pre–post
Top 42%53/100