Kazakhstan's 2018–2022 Digital Kazakhstan programme paired national e-government (eGov.kz, Public Service Centres) with mass digital-literacy training, lifting its UN E-Government Development Index …
Astana, Kazakhstan
Good practice★ 68
Evidence: Descriptive / self-reported
Norway's national programme supporting 100+ municipalities to establish free walk-in digital guidance for citizens with low digital skills, run since 2018 by …
Norway piloted Utvei, a secure digital school platform (Microsoft Teams/Office 365 plus ~170 whitelisted sites) at Agder Prison, Mandal, from February 2024, …
The basic aim was to improve the social skills, self-confidence, and autonomy of the participants, by stimulating intercultural dialogue with the different …
Barcelona, Spain· Local
Good practice★ 56
Evidence: Observational / pre–post
This project has allowed teachers, educators and all public in general to use tablets and smartphones as electronic guides for educational, recreational, …
Switch promote a collaborative and networked partnership approach to tackling digital exclusion; using and valuing current resources and strategies in local areas …