Most practices in: Estonia (10) · Malta (8) · Netherlands (8)
Denmark's Agency for Digital Government built Børge, a Claude-based AI assistant that helps editors from roughly 40 public authorities rewrite around 1,200 …
A national programme giving 20,000 secondary students and 3,000 teachers free access to AI tools (ChatGPT Edu) from September 2025 — teacher …
Ukraine's Diia platform serves 23 million citizens (81 % of adults) with 160+ digital government services, saving an estimated US$12 billion annually. …
Kela automates the pre-processing of documents submitted with benefit applications — classifying, converting and routing attachments — saving an estimated 38 full-time …
Barcelona's open-source Sentilo sensor platform, launched in 2012, now underpins the Diputació de Barcelona's 'Smart Region' — over 300 municipalities sharing 10,350+ …
An €11.5m EBRD-EU pilot helped over 200 Bosnian firms digitalise; building on it, the EU and EBRD launched a €377m 'Go Digital' …
Bulgaria's first state science & technology park (opened 2015, EUR 42.7m investment, EUR 36.3m EU-funded) now hosts a EuroHPC supercomputer and was …
The BeSmartOnline! Project has a mandate to establish a structured method of concertation. It is a national initiative that concerts the efforts …
Ireland's May 2025 guidelines set seven principles, a Decision Framework and a 'Responsible AI Canvas' for public bodies considering AI, and require …
Slovenia's ZIUDHPUI law requires every public body to disclose the AI systems it uses via the SPOT portal into a public dataset, …
An open-source Analyzer module, built by STACC for Estonia's Information System Authority (RIA), applies adaptive statistical models to X-Road's data-exchange logs to …
The Dutch National Cyber Security Centre partnered with ML6 to deploy AI tools that write vulnerability advisories three times faster and answer …
Latvia's newly created AI Centre ran the country's first AI regulatory sandbox call: 10 applications, 3 projects selected, free access to expert …
A free 30-hour course by the University of Helsinki and MinnaLearn has taught AI basics to over a million learners in 170+ …
Rotterdam has published 31 municipal algorithms — from parking enforcement to benefit eligibility — on the Dutch algorithm register, after a 100+-interview …
Greece's Ministry of Interior and Google trained 85,772 public employees in digital/AI skills from 2023-2025 (35,839 in AI-specific courses in 2024-25 alone); …
Italy's INPS used AI to rewrite 2,100+ pieces of citizen-facing content in plain language; in a blind test with 1,600 users, AI-simplified …
Germany's Bundesnetzagentur, Hesse's digitalisation ministry and the federal data-protection commissioner simulated an EU AI Act sandbox with two medical-device start-ups, producing a …
Since 2020, Estonia's Riigikogu has used HANS, an AI speech-recognition tool built with Tallinn University of Technology, to auto-transcribe plenary debates — …
Hungary requires all businesses to report invoices to NAV in real-time XML since 2021; ML risk-scoring targets suspicious companies before returns are …
Project Online is an education program created to raise awareness on online behaviour and increase the level of digital literacy of secondary …
Local coalition for e-skills and jobs in Latvia aims to: - Improve ICT training to meet market requirements. - Attract young people …
Usually during the school year teachers prepare lessons of an educational nature regarding the internet safety for their students; however there is …
Since 2019, Slovenia's national digitalisation-voucher system has co-financed digital marketing, strategy, competency and cybersecurity projects for SMEs — over 5,577 vouchers approved …
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