Most practices in: United Kingdom (141) · United States of America (131) · Spain (92)
An EU Horizon 2020 project (2021–2024, €5.9M) co-created a smart-home AI ecosystem — a Digital Care Facilitator and conversational agent — with …
SIP publishes every accessibility audit, sample and complaint as open data on data.public.lu. Average site compliance rose from 44% (2021) to 61% …
AgID crawls Italian public administration with CNR's MAUVE++ platform — 4.7m pages, 29,409 sites and 780,152 PDFs in Q4 2024 alone — …
IremboGov pairs 7,000+ nationwide field agents with a feature-phone USSD interface so citizens without smartphones or digital skills can still complete government …
France's digital agency DINUM built a standing panel of disabled users and an audit tool (Ara) to test state digital services against …
Rwanda's national e-government platform deliberately serves citizens through web, app, a feature-phone USSD channel and 7,000+ in-person agents, reaching offline and low-literacy …
A university observatory whose evaluation team includes blind testers audited 150 Costa Rican public digital platforms: only 2 reached WCAG A and …
In 2010 New Zealand became the first country to make WCAG conformance mandatory for government websites; the standard now requires WCAG 2.2 …
Free, plain-language online course on AI basics, launched 2018 by the University of Helsinki and Reaktor (now MinnaLearn). Adopted EU-wide from 2019 …
Ukraine's Ministry of Veterans Affairs, IREX and the Ministry of Digital Transformation built a national digital registry of war veterans, now accessible …
Trinity College Dublin project Digi-ID PLUS built DigiAcademy, an e-learning platform teaching email, browsing and video-calling, co-designed and co-taught by adults with …
A train-the-trainer cascade - 21 WFP partner organisations to community mobilisers - delivered two rounds of mobile-money and digital-literacy training to over …
A subsea fibre-optic cable network connecting Greenland to Iceland and Canada cut Nuuk's internet latency by ~500ms overnight in 2009 and was …
Singapore's ScamShield app and 24/7 helpline use an AI classifier to flag scam calls, texts and links; it has blacklisted over 120,000 …
Launched in 2021 with £1.5m of Scottish Government funding, Digital Lifelines Scotland has distributed 3,044 devices and 3,845 connectivity packages to 5,502 …
Since 1994, Keewaytinook Okimakanak's K-Net has built First Nations-owned broadband and telehealth infrastructure in remote northwestern Ontario, growing from 6 founding communities …
Ukraine's Digital Transformation Ministry, UNDP and the Library Association turned public libraries into free 'Digital Education Hubs'. The network grew from 3,000+ …
Cape Town's SmartCape grew from 5 computers in 6 libraries in 2002 to 670 terminals across 104 branches with 500,000+ registered users, …
Indonesia's government-run digital training marketplace reached 14.3 million low-income adults in all 34 provinces by 2022; 65% opened their first e-wallet or …
Bangladesh's a2i programme has established 5,000+ community Digital Centres at union level bringing 150+ e-services to rural citizens; 76.8 million people served, …
Open-source platform giving refugees and migrants in Germany multilingual local information. Active in 100+ municipalities with 4.5 million page views in 2024 …
Medellín integrated cable-car lines and hillside escalators with neighbourhood upgrading to connect its poorest comunas to the city, cutting homicide rates 97% …
Vienna's long-term, legally-binding smart-city strategy (first 2011, updated 2019/2022) aligning resource conservation, quality of life and social inclusion with annual monitoring.
Helsinki's city-owned innovation company co-creates smart-city, mobility and data solutions through agile pilots in real neighbourhoods (Smart Kalasatama, Jätkäsaari Mobility Lab).
Open full copilot Grounded in cited practices — always check the sources.
